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Introduction
Introduction
Mini-grid Operational Challenges
The Role of COMS in Mini-grid Management
Interfaces and System Integration
Organisation of this User Manual
Operations and Their Workflows
Operations and Their Workflows
Introduction to Mini-grid Operational Activities
Customer-related Operations
Technical Operations
Site Financial Reporting
Data Verification Steps
Field Agent App
Field Agent App
Introduction
Installation and Setup
Home Screen
Main Menu
Consumers
Package and Scheme
Plant
Meter
Water
Miscellaneous
Frequently Asked Questions
Customer App
Customer App
Introduction
Installation and Setup
Dashboard
Main Menu
Profile
Amount Payable
Billing and Payment Detail
Package Change Request
Service Request
Notification
Schemes and Offers
Frequently Asked Questions
Appendices
Appendices
Glossary
Chapter 1: Introduction. MCOMS and its role in mini-grid management
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Chapter 1: Introduction. MCOMS and its role in mini-grid management
