4.8. Package Change Request

Functionality

  • The Package Change Request section allows the customer to upgrade or downgrade their electricity package.
  • It also lists the customer’s past packages.

Page Details


Your Package
  1. Subscribed Package List shows details of past packages

Tapping on the package list item redirects to the change package section, explained in the following screenshot



Change Package
  1. Subscribed Package shows details of the current package
  2. Select New Package from a dropdown of available packages
  3. Submit tapped to complete the request, having (ticked the confirm box)

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