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  • Welcome
    • Welcome
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  • Introduction
    • Introduction
    • Mini-grid Operational Challenges
    • The Role of COMS in Mini-grid Management
    • Interfaces and System Integration
    • Organisation of this User Manual
  • Operations and Their Workflows
    • Operations and Their Workflows
    • Introduction to Mini-grid Operational Activities
    • Customer-related Operations
    • Technical Operations
    • Site Financial Reporting
    • Data Verification Steps
  • Field Agent App
    • Field Agent App
    • Introduction
    • Installation and Setup
    • Home Screen
    • Main Menu
    • Consumers
    • Package and Scheme
    • Plant
    • Meter
    • Water
    • Miscellaneous
    • Frequently Asked Questions
  • Customer App
    • Customer App
    • Introduction
    • Installation and Setup
    • Dashboard
    • Main Menu
    • Profile
    • Amount Payable
    • Billing and Payment Detail
    • Package Change Request
    • Service Request
    • Notification
    • Schemes and Offers
    • Frequently Asked Questions
  • Appendices
    • Appendices
    • Glossary

4.7. Billing and Payment Detail

Functionality

  • The Billing and Payment Details page details each transaction (credits and debits) registered to the user account.
  • The customer’s account information is also summarised.

Page Details


Billing And Payment Detail
  1. Master Information about the user account
  2. List of Transactions stating the amounts paid by (debit) and credited to the customer, along with the running balance amount owed

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4.8. Package Change Request »
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