4.9. Service Request

Functionality

• The Service Request page allows a customer to register a new request with the company
• It also displays a record of past requests

Page Details

1. Past Service Requests shown chronologically, with relevant information
2. Add Service Request option allows the user to register a new service request

   Tapping the Add Service Request will redirect you to the Add Service Request Page explained in the following screenshot

1. Service Request Type selected from a dropdown list
2. Additional Remarks on the nature of the request or problem being faced
3. Submit must be tapped to complete the form; the new request will be logged on the Service Request page