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  • Welcome
    • Welcome
    • Download content of this website in PDF format
  • Introduction
    • Introduction
    • Mini-grid Operational Challenges
    • The Role of COMS in Mini-grid Management
    • Interfaces and System Integration
    • Organisation of this User Manual
  • Operations and Their Workflows
    • Operations and Their Workflows
    • Introduction to Mini-grid Operational Activities
    • Customer-related Operations
    • Technical Operations
    • Site Financial Reporting
    • Data Verification Steps
  • Field Agent App
    • Field Agent App
    • Introduction
    • Installation and Setup
    • Home Screen
    • Main Menu
    • Consumers
    • Package and Scheme
    • Plant
    • Meter
    • Water
    • Miscellaneous
    • Frequently Asked Questions
  • Customer App
    • Customer App
    • Introduction
    • Installation and Setup
    • Dashboard
    • Main Menu
    • Profile
    • Amount Payable
    • Billing and Payment Detail
    • Package Change Request
    • Service Request
    • Notification
    • Schemes and Offers
    • Frequently Asked Questions
  • Appendices
    • Appendices
    • Glossary

3.2. Installation and Setup

  • The field agent app runs on the Android operating system

  • It can be downloaded from the Google Play store and other app repositories.

    Figure: Field agent app icon.#

    Field agent app icon

  • The user should type “Tara” into the search bar and select the app shown in the figure.

  • Hardware requirements are shown below.

    Table: Field agent app installation requirements.#

    Field agent app installation requirements

  • Upon opening the application, the user is prompted for their login credentials. Set Up Prompt

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