3.10. Miscellaneous

3.10.1. Overview


Miscellaneous FunctionalitiesMiscellaneous Screenshot

3.10.2. Gallery

Functionality

  • The Gallery Section contains images of each plant

Key Users

DesignationMain PurposeExample Use Case
Cluster In-chargeTo view pictures from various plants within the stateViewing photos of an activity at the plant
State In-chargeSame as Cluster In-chargeShowing external stakeholders the plant layout

Page Details


Gallery Sample
  1. Gallery Section used to display pictures from each plant
  2. Filter used to display pictures with respect to:
    • Nature of Activity
    • Date

3.10.3. Add Images

Functionality

  • For uploading photos relevant to a particular plant

Key Users

DesignationMain PurposeExample Use Case
Cluster In-chargeTo add pictures onto the application data baseTo add pictures based on a particular type of an activity
State In-chargeSame as Cluster In-chargeTo add pictures from a visit that had taken place to a plant in the state

Page Details


Add Images

Data Entry

  1. Add Images along with relevant supporting information
  2. Image Upload from the phone gallery or the camera

Note that only 5 images can be added at a time


3.10.4. Contacts

Functionality

  • Lists every operator working for the company along with their contact details

Navigation

This page is also accessible from the Main Menu: Refer to Section 3.4.7 for details.

3.10.5. Notifications

Functionality

  • The Notification Section allows the user to view all the SMS messages that have been sent or received

Key Users

DesignationMain PurposeExample Use Case
All EmployeesAccess to the SMS messages sent by the companyTo verify an SMS sent by the company even if the agent might have deleted the SMS off the phone memory

Page Details


Notification
  1. Message List displays the content of a particular SMS along with the date and time it was sent
  2. Search Icon that helps finding a particular SMS by typing in the topic name
  3. Filter Bar used to narrow results displayed by giving from and to dates

3.10.6. Plant Shutdown Message

Functionality

  • Allows user to send an SMS to a subset of customers, warning them of a plant shutdown

Key Users

DesignationMain PurposeExample Use Case
Cluster In-chargeTo notify customers at a plant about a scheduled shut downMessaging all customers that the plant requires maintenance for the next three hours
State In-chargeSame as Cluster In-chargeSame as Cluster In-charge

Page Details


Plant Shutdown SMS
  1. Input Details to complete the submission of data to send an SMS
  2. SMS Template which describes the message that would be sent
  3. Submit sends the message

3.10.7. SUG

Functionality

  • The SUG Section identifies and creates consumer pools in various plants
  • The section is only available for HCLF agents

Key Users

DesignationMain PurposeExample Use Case
OperatorMaintaining a report on all the active SUGs at a plantReviewing the list of SUG members and contacting the relevant member
CSASame as OperatorSame as Operator
Cluster In-chargeSame as OperatorSame as Operator

Page Details


SUG List
  1. SUG List showing the SUG name and bank details
  2. Members Button redirects to the list of SUG members, as shown in the next screenshot
  3. Search Icon to find a particular SUG by typing the name


SUG Member List

SUG Member List

  1. Member List contains the name and details of the members of the SUG

    The member can be called by tapping

  2. Search Icon used to narrow down the results of the member list by typing