3.10. Miscellaneous
3.10.1. Overview
3.10.2. Gallery
Functionality
- The Gallery Section contains images of each plant
Key Users
Designation | Main Purpose | Example Use Case |
---|---|---|
Cluster In-charge | To view pictures from various plants within the state | Viewing photos of an activity at the plant |
State In-charge | Same as Cluster In-charge | Showing external stakeholders the plant layout |
Page Details
3.10.3. Add Images
Functionality
- For uploading photos relevant to a particular plant
Key Users
Designation | Main Purpose | Example Use Case |
---|---|---|
Cluster In-charge | To add pictures onto the application data base | To add pictures based on a particular type of an activity |
State In-charge | Same as Cluster In-charge | To add pictures from a visit that had taken place to a plant in the state |
Page Details
3.10.4. Contacts
Functionality
- Lists every operator working for the company along with their contact details
Navigation
This page is also accessible from the Main Menu: Refer to Section 3.4.7 for details.
3.10.5. Notifications
Functionality
- The Notification Section allows the user to view all the SMS messages that have been sent or received
Key Users
Designation | Main Purpose | Example Use Case |
---|---|---|
All Employees | Access to the SMS messages sent by the company | To verify an SMS sent by the company even if the agent might have deleted the SMS off the phone memory |
Page Details
3.10.6. Plant Shutdown Message
Functionality
- Allows user to send an SMS to a subset of customers, warning them of a plant shutdown
Key Users
Designation | Main Purpose | Example Use Case |
---|---|---|
Cluster In-charge | To notify customers at a plant about a scheduled shut down | Messaging all customers that the plant requires maintenance for the next three hours |
State In-charge | Same as Cluster In-charge | Same as Cluster In-charge |
Page Details
3.10.7. SUG
Functionality
- The SUG Section identifies and creates consumer pools in various plants
- The section is only available for HCLF agents
Key Users
Designation | Main Purpose | Example Use Case |
---|---|---|
Operator | Maintaining a report on all the active SUGs at a plant | Reviewing the list of SUG members and contacting the relevant member |
CSA | Same as Operator | Same as Operator |
Cluster In-charge | Same as Operator | Same as Operator |
Page Details